Owning a Hyundai

Buying your Hyundai is just the beginning. We're always thinking about how to make owning a Hyundai an enjoyable, worry-free experience, throughout the whole period of your ownership.

Here, you can find all you need to know as a Hyundai owner, from where to find the perfect accessories to servicing, our unlimited mileage 5 year warranty and even how we can help if your car is involved in an accident.

As an owner, you'll also have access to MyHyundai, where you can discover exclusive offers and discounts to get the most from your car. You can also store all your car details securely in one online space. So from your car's VIN number to reminders for servicing, MOT, insurance and road tax, everything you need is just a few clicks away.

 

Welcome to Hyundai Service Plans

As a Hyundai driver you want to be able to get on with your driving life - your daily commute, weekend away or impromptu adventure – not worrying about the cost of servicing your car.

A Hyundai Service Plan is the perfect way to keep your car on the road and enjoy more of the freedom that being a Hyundai driver brings. It gives you extra servicing certainty on your own terms and helps you stay one step ahead with your servicing costs.

A service plan that’s made for you - no matter what model of Hyundai you drive or how old it is.

Hyundai Service Plans are tailored it to your individual requirements.

You have the freedom to configure your service plan based on the model and age of your car, your mileage and plan duration. These details are then used to automatically determine the cost of your plan (factoring in recommended service requirements and MOTs where requested).

There’s plenty to like about Hyundai Service Plans:

 

• Open to all – If you drive a Hyundai, you’re eligible for a Hyundai Service Plan.
• Flexible – Your individual service plan is not only based on your car but also on your driving life: your annual mileage and how long you’d like the plan to last.
• Easy – Simply enter your details online to receive a quote for your bespoke Hyundai Service Plan, or if you prefer pop into your local dealer.
• Payment options – After you’ve found the right service plan for you, you’ll have the choice of paying in full or spreading the cost with easily arranged, fixed monthly payments. No interest. No loan or finance product required.
• Clear pricing – When we say fixed, we mean fixed! Inflation-proof pricing along with a full breakdown of what’s included in your plan.
• Expert servicing for added peace of mind – Your Hyundai serviced by Hyundai trained technicians using Genuine Hyundai Parts in line with the manufacturer-recommended service schedule.

  

You’re a few clicks from extra freedom

 

We want you to live your driving life to the full, from sunny day trips to the seaside to seamless school runs.

Wherever your driving life takes you, stay one step ahead with a Hyundai Service Plan.

Get started by configuring your plan and receive a quote in just a few clicks here.

Or, if you’d like to discuss your options, please contact your local Hyundai dealer for more information.

Hyundai Service Promise

By choosing Hyundai servicing, you'll also have the reassurance of our Hyundai Service Promise.
 

On Arrival we will:
 

• Attend to you promptly
• Agree the work to be carried out and provide a fully inclusive quote
• Agree a time when your vehicle will be ready to pick up
  
   

During the day we will:
 

• Ensure that only appropriately trained Hyundai technicians carry out work on your vehicle
• Check for any updates recommended by Hyundai and perform these free of charge
• Provide a professional recommendation if we identify any parts that require replacing, about whether they should be replaced immediately, or at which point in the future they should be re-checked
• Only ever replace additional parts with your permission
• Use genuine Hyundai parts, which all carry a two year, unlimited mileage warranty*
• Call you to confirm when your car is ready

*Parts fitted during a warranty repair have a warranty duration equal to the remaining period of the vehicle warranty.

On collection we will:
 

• Explain the invoice to you to ensure you understand the work that has been carried out

 

Following your visit we will:
 

• Do everything we can to call you within three days of your visit, in order to monitor customer satisfaction and to continually improve the service we offer you

Excess Return

We want to make everything as smooth as possible for you - whatever lies ahead. Excess Return gives you up to £250 cash back for any excess paid as part of a motor insurance claim if you call us first, no matter who you are insured by. This includes any additional excess charges imposed for having your vehicle repaired at a Hyundai-approved repair centre (typically £200).

Hyundai Excess Return is available for your new or approved used Hyundai. Simply ask your dealer to apply for your free Driveaway Insurance or Get Me Home Cover and you'll be given a voucher for one year's free Excess Return, worth up to £250. 

Please visit Hyundai Excess Return for how to claim and terms and conditions.

Hyundai is committed to surpassing the quality and safety expectations of our customers. To ensure we continue to do this we sometimes recall vehicles for checks or component upgrades.

If you have received a recall letter, please contact your local Hyundai dealer for more information.

To check if your Hyundai has an outstanding recall, click on the button below. The recall checker is provided by Motor Ombudsman, the government backed self regulatory body for the motor industry. You will need your Vehicle Identification Number (VIN) to hand. This string of 17 characters includes letters and numbers - it‘s recorded on your  vehicle's V5 Certificate (log book) and on the vehicle itself, please consult your user manual to locate this.

If your Hyundai has an outstanding recall, please contact your local Hyundai dealer in the first instance.

 

Contact Us

If you have any questions regarding Hyundai recalls, you can contact our customer service team.

0800 981 981 Opening hours
Mon-Fri : 8:30–18:00
Sat: 9:00-13:00

You can also contact your local Hyundai dealer.

If we need to contact you it’s important we have your most up to date details. My Hyundai offers an easy way to ensure they are correct.