Our Promise
to You

When it comes to running your fleet, you can rely on Hyundai to support you every step of the way. That’s why we’ve developed the Hyundai Aftersales Charter: our commitment to the very best service levels in the industry.

Cost of Ownership

  • Capped price national labour rate
  • Capped price engine oil per litre
  • Consumables & sundries supplied FOC
  • Capped price MOT tests
  • Parts and accessories discount
  • Guaranteed 100% Hyundai Genuine Parts used with associated Hyundai Parts Warranty
  • Free fitment of tyres, bulbs and wipers (providing parts are purchased and fitted by the same dealer)
  • Fleet specific parts stock held at each participating dealer
  • Hyundai software updates FOC during servicing
Hyundai IONIQ

Ease of Use

  • Guaranteed booking within 48 hours if no courtesy car is required.
  • Guaranteed booking of 5 days if courtesy car is required.
  • Priority customer service given to any accredited Hyundai Fleet vehicle without appointment experiencing onward mobility risk. Target completion time of 30 minutes to diagnostic or onward mobility solution.
  • 1Link will incorporate all HMUK Fleet parameters (subject to technical provisions).
  • An annual 1Link ‘health check’ is carried out to ensure current, accurate information is used.
Hyundai IONIQ Electric

Experience Hyundai

  • Free Wi-Fi, refreshments and ‘hot-desk’ facilities provided during stay.
  • Vehicle Health Check completed with every visit in conjunction with the Five Year Warranty (unless otherwise requested).
  • Onward mobility solutions provided, including: – Courtesy vehicles (subject to a valid driving licence, insurance terms; and additional fuel charges may apply). – Collection and delivery within a radius based on time or distance defined by the associated participating dealer.
  • Hyundai service wash & vacuum completed following service or repair.
  • Dedicated Fleet Customer Service team.
  • Dedicated Hyundai Fleet Aftersales Manager.
Hyundai Tucson

Transparency

  • Fleet Management companies provided with access to ‘real time’ Service Maintenance and Repair portal (where required).
  • Fleet Management companies provided with access to Hyundai online Parts Catalogue (where required).
  • A copy of any completed Vehicle Health Check (VHC) provided to both the driver and Fleet maintenance team upon request.
  • All VHCs held on file and a deferred work report provided.
Hyundai Tucson

Advanced efficient cars

Every Hyundai model offers something special, from low and no emission vehicles, to class-leading space,
cutting edge technology. And, of course, head-turning design.

Hyundai IONIQ 5 IONIQ 5

The Electric Car Revolution Is Here

Explore IONIQ 5
Hyundai KONA Electric KONA Electric

You drive it. You electrify it.

Explore KONA Electric
Hyundai TUCSON TUCSON

Revolutionary design, Electrifying performance

Explore TUCSON
Hyundai KONA Hybrid KONA Hybrid

On to better

Explore KONA Hybrid
Hyundai i20 i20

A small family hatchback with real substance

Explore i20
Hyundai BAYON BAYON

Ready for new heights

Explore BAYON