OWNER QUESTIONS

Frequently asked questions


Who do I contact for information about my finance

If your finance is with Black Horse please contact 0844 824 8888.

If your finance is with Santander please contact 0871 200 4150. 

If your finance is with Hyundai Motor Finance please contact 0871 522 5745.

Alternatively, please contact your local dealership for assistance.

I have a question about ordering parts

Please contact your local Hyundai dealership who will be able to answer specific questions, and order parts for you direct.

I would like a new owners manual

Please contact your local Hyundai dealership and they will be able to order one for you. They will also be able to advise you of the cost as well and how long it will take to arrive.

Do I get roadside assistance with my vehicle

All new Hyundai vehicles come with the 5 Year Triple Care package. This includes Five Years Unlimited Mileage Warranty cover, five years' roadside assistance and five years of annual vehicle health Checks.

Your local Hyundai dealership has full details, or you can view the Triple Care package here.

When will the latest model be available

You can opt in to Keep me Updated, and we will let you know as soon as launch dates and vehicle specification are available. Alternatively, keep viewing the website or our Facebook page for more information.

How can I join the MyHyundai owners website?

MyHyundai was launched in 2011 and all new car owners from January 2011 to date are invited to join our owners website. If you haven’t received an invite or you own a Hyundai and would like to join MyHyundai please send your name, address and registration details to myhyundaienquiries@hyundai-car.co.uk. We aim to respond to your email within 48hrs, Monday-Friday.

I would like to join MyHyundai but my car was registered before January 2011 (or I bought my car used), how do I join?

Please send your name, address and registration details to myhyundaienquiries@hyundai-car.co.uk. We aim to respond to your email within 48hrs, Monday-Friday.