Excess Return

Excess Return


Up to £250 of your motor insurance excess returned to you if you call us first, plus cover for any additional excess charges for using a Hyundai-approved repair centre (typically £200). 
 
How to claim
Our claim lines are open 24 hours a day. It's really important that you call Hyundai First, before your motor insurer, on 0330 100 3124, or we won't be able to guarantee your vehicle can be repaired at a Hyundai approved repairer using Hyundai genuine parts, or reimburse your excess charges.


 

Terms and Conditions

 

  • To redeem your voucher, you must call Hyundai First on 0330 100 3124 after a vehicle accident and before your insurer 
     
  • Free Excess Return is available to customers who purchase a new or approved used Hyundai and who also apply for free 7 Day Insurance 
     
  • Voucher is valid for one year, only one voucher can be issued per vehicle and the voucher can only be used once 
     
  • Standalone glass claims are excluded 
     
  • Excess Return will only apply if you call Hyundai First following an accident, your claim is managed by Hyundai Accident AfterCare and your vehicle is repaired by a Hyundai Approved Repairer 
     
  • Where we accept your vehicle for repair we will pay up to £250 cash back towards any policy excess paid by you. You will be required to pay the repairer your applicable Motor Insurance Policy Excess. Once the repair is completed and your insurer has settled the claim we will refund you £250 or the value of your excess whichever is the lower 
     
  • Nothing in this offer obliges us to accept any vehicle for repair 
     
  • Where we manage the vehicle repair, we will do so in conjunction with your motor insurer if the accident was your fault or the other driver’s insurer if they were at fault and have accepted liability 
     
  • Accident recovery is provided when Hyundai First handles your insurance claim on your behalf with your insurer 
     
  • The repair cost must be settled by your insurer 
     
  • The Excess Return Voucher and the Hyundai First service is provided on behalf of Hyundai Motor UK Ltd by Retention UK Ltd registered in England and Wales Company No.05687158, Batchworth House, Church Street, Rickmansworth, Herts WD3 1JE which is regulated by the Claims Management Regulator in respect of regulated claims management activities 
     
  • This offer may be withdrawn at any time